Live auctions
Browse active lots and see what is available right now.
How the platform works
Buy and sell auction cars with confidence.
Learn what happens before, during, and after an auction so you always know the next step.
Clear bidding
Understand timing, bid steps, auction close, and bidder responsibility before you place a bid.
Seller review
Submit your vehicle, complete review, and approve the listing before it goes live.
Support path
Get help with documents, payment, shipping, export, and account questions.
How buying works
Find a car, review the details, place your bid, and complete the purchase with clear next steps.
Browse live auctions
Explore live listings, upcoming auctions, and past results to compare options before bidding.
Review the listing
Review photos, specifications, seller notes, documents, location, fees, and auction status.
Register to bid
Create an account, confirm your details, and review the buyer rules before joining an auction.
Place your bid
See the current bid, time left, bid count, reserve status, and your next available bid step.
Win the auction
After the auction closes, you receive payment instructions, buyer fee details, and seller contact guidance.
Complete pickup or export
Coordinate pickup, shipping, Gulf import support, documents, and final handover.
How selling works
Submit your car, prepare the listing, review the auction details, and complete the sale with support.
Submit vehicle details
Share the year, make, model, mileage, location, documents, condition, modifications, and ownership notes.
Add photos and media
Upload clear exterior, interior, detail, document, and condition photos so buyers can evaluate the car.
Listing review
The UGC team reviews your submission, confirms key details, and prepares your auction listing.
Auction goes live
The listing appears publicly with photos, details, bid status, seller terms, and support information.
Answer buyer questions
Answer buyer questions, add documents if needed, and coordinate inspection requests before auction close.
Complete the sale
After the auction ends, receive buyer contact details, payment guidance, and handover instructions.
Trust and support
Verification
UGC reviews listing details before the auction is published.
Documents
Know which documents may be needed before payment, pickup, or transfer.
Inspection
Request or coordinate inspection details before committing to the next step.
Support
Contact the right support team for buying, selling, shipping, export, or account help.
Fees and rules
Buyer fees
Review the buyer fee before placing a bid, so the total cost is clear in advance. The current auction entry fee is 5% of the starting price, as configured by the platform, and it is non-refundable.
Seller fees
Publishing is free. The seller pays the UGC commission only when the car sells; review, reserve options and seller responsibilities are explained below.
Bidding rules
Learn how bid increments, the displayed closing time, reserve status, and binding bids work.
After auction
Follow clear steps for payment, seller approval, transfer, pickup, shipping, and export support.
Bidding rules
What to know before your first bid.
- Account
- You need a registered account with a verified phone number to join an auction or bid.
- Joining an auction
- Joining requires an entry fee of 5% of the starting price, paid online once per auction.
- Bid confirmation
- The bid window shows the amount before you confirm. A confirmed bid cannot be withdrawn.
- Bid increments
- Your bid must beat the current bid by at least SAR 100 under 10,000, SAR 250 under 100,000, and SAR 1,000 above that.
- Maximum bid
- Set a maximum and the system bids for you by the minimum increment, never above that amount.
- Reserve
- "No reserve": the highest bid wins. With a reserve: the car sells only if the highest bid reaches it; the status shows "Reserve met" or "Reserve not met".
- Timer
- The auction closes at the displayed end time. Bids in the last minutes do not extend it.
- Bids are binding
- A bid is a commitment to buy at that price if you win, under the seller terms shown on the auction page.
- Who wins
- The highest valid bid that meets the reserve wins. If the reserve is not met, or there are no bids, the auction closes unsold and nobody is asked to pay.
Fees and payment
Who pays what, and when.
- Auction entry fee (buyer)
- 5% of the starting price, paid online when you join an auction; the amount is shown before you pay.
- Buyer fee
- An estimate of 5% of the final price is shown on every auction before you bid.
- Seller commission
- 5% of the final sold price, paid by the seller to UGC only when the car sells.
- Vehicle price
- The buyer pays the winning bid to the seller directly after they connect; do not pay before checking the documents.
- Timeline
- Entry fee when you join; vehicle price after the auction is awarded; seller commission after the sale.
- Refunds
- Auction entry fees are non-refundable in every case, including for bidders who do not win. You only pay the entry fee after seeing it and confirming.
- Publishing a car
- Free for the seller, who pays the UGC commission only when the car sells.
- Taxes, transfer and export
- The bid does not include ownership transfer, shipping, export or government taxes; buyer and seller agree on these.
Documents, inspection and verification
What UGC checks, and what you must check yourself.
- Ownership documents
- The seller uploads the title/registration and chooses who can see it (everyone, verified bidders, or admin only).
- Vehicle history
- Sellers can attach a vehicle history report, service records and export documents under "Documents and history".
- Inspection reports
- An inspection checklist appears when the seller attaches one; you can ask support to request or arrange an inspection before bidding.
- Seller verification
- Sellers submit a verification request with their documents; the "Verified seller" badge appears after admin approval.
- What UGC checks
- The team reviews every listing before it is published (photos, details and attached documents) and can ask for edits or reject it.
- What you must check
- VIN and ownership status, the real condition of the car, the declared flaws, and that the documents are genuine before final payment.
- Buyer responsibility
- A review is not a warranty. Read the seller terms and every document, and ask the seller in the Questions section before bidding.
What happens after the auction closes
From the close to the handover: who does what, and when.
- 1At close
Result is decided
The highest bid that meets the reserve wins. With no bids, or a reserve that was not met, the auction closes unsold and the seller can relist it.
- 2Up to 5 working days
Seller approval (if required)
If the seller chose to approve the final price, they have up to 5 working days to accept; otherwise the auction closes unsold.
- 3Once awarded
Winner is confirmed
The winner gets an in-site, browser and email notification; the other bidders are told the result.
- 4Once awarded
Buyer and seller connect
Both sides see each other’s contact details (name, phone, email) on the auction page to arrange the next steps.
- 5After contact
Payment
The buyer pays the seller the winning bid as agreed between them; the seller pays the UGC commission shown under Fees.
- 6Before final payment
Documents and transfer
Match the VIN, registration and ownership status with the listing, then complete the ownership transfer through the official channels.
- 7After payment
Pickup, delivery, shipping or export
Handover follows the shipping and export options shown on the auction page; support can explain the export documents.
- 8At handover
Deal completed
The seller confirms delivery and the auction shows as “Delivered”.
A problem with payment, handover or documents? Send the auction number to support and we will follow up with both sides. Contact support
Questions users ask before they trust the platform
Quick answers to the most common questions before you bid or submit a vehicle.
Ready to use UGC?
Start with the path that fits your goal: browse available auctions or submit your car for review.